Who We Are

Our Capabilities

We are an industry leader in care home solutions, offering unmatched efficiency and quality.

• 1,600+ care homes served annually
• 40,000 sq. ft. UK-based manufacturing & warehousing facility
• 20+ new build projects completed every year
• 72,000+ assets serviced annually
• 93% next-day delivery on stocked items
• 12,600+ deliveries despatched per year

See Our Case Studies

Why People Use Us

At NHC Group, we are more than just a supplier—we are a trusted partner to care homes across the UK. Our commitment to exceptional service, cost efficiency, and compliance ensures that care homes receive the best possible support.

• Dependable Service
  We are a family-run business that prioritises customer service. Our dedicated account managers are strong communicators who escalate issues directly to directors and owners, ensuring fast and effective resolutions.
• Strong Industry Knowledge
  Since our establishment in 2002, we have built a team of over 60 full-time trusted advisors who guide, advise, and assist our clients with expert knowledge.

Sustainability at NHC

At NHC Group, we believe delivering exceptional service goes hand in hand with protecting the planet. As part of our ongoing sustainability efforts, we’ve partnered with Evertreen to plant 1,000 trees, helping to offset our carbon emissions and support global reforestation initiatives.

Our Commitment to Sustainability
🌱 Reducing Carbon Emissions
Trees absorb CO₂ from the atmosphere, helping to balance emissions generated through our operations and logistics.

🌍 Restoring Natural Habitats
Our tree-planting efforts support the regrowth of forests that serve as vital ecosystems for biodiversity and wildlife.

🤝 Supporting Global Communities
Evertreen’s reforestation projects provide jobs and resources to local populations, improving livelihoods while protecting the environment.

Why It Matters
This initiative is a meaningful step toward a lower-impact, more responsible future—both for our industry and for the generations that follow.

Nursing Equipment

We supply a wide range of high-quality, durable nursing equipment designed specifically for the care home environment. Our focus is on enhancing resident comfort, supporting carer safety, and ensuring compliance with industry regulations.

Our Range Includes:

• Beds & Accessories - Upholstered and floorline profile beds available in a range of finishes including oak, walnut, grey oak, and beech – combining functionality with interior style.
• Mattresses & Cushions - A comprehensive selection including divan, foam, airflow, hybrid, and anti-vandal options, suitable for a variety of risk levels and resident needs.
• Bathing & Toileting - Height Adjustable and Fixed Height assisted baths with optional features such as LED lights and hydro jets, alongside shower chairs, commodes, and essential toileting aids.
• Moving & Handling Equipment - Reliable solutions including mobile hoists, stand aids, transfer aids, slings, and wheelchairs to ensure safe and dignified movement of residents.

Fast Track Bedroom Packages

We provide end-to-end solutions for care homes, ensuring they operate efficiently while offering residents the highest level of comfort and safety.

Fast 10-Day Turnaround - Bedrooms are fully refurbished and ready to use within just 10 working days, helping to reduce downtime and keep rooms occupied.

Luxury Designs That Attract - Contemporary, high-end finishes help your care home stand out—particularly appealing to private-paying residents, enabling you to command higher fees.

Maintain 100% Occupancy - Freshly renovated bedrooms are far easier to promote and sell, supporting managers in maintaining full occupancy levels.

Cost-Efficient & Scalable - Our streamlined process allows your budget to go further, enabling more rooms to be upgraded and significantly enhancing the overall look and feel of your home.

Single Point of Contact - Your dedicated account manager oversees every stage, allowing your staff to focus on care, compliance, and maintaining excellent CQC ratings.

Clear & Consistent Communication - Our team ensures seamless communication from head office to care home level, keeping you informed every step of the way.

What's Included in the Bedroom Packages?

✔ Decorators Pack
✔ Carpet Fitting
✔ Furniture Room Placement
✔ Profile Bed Installation
✔ Curtain & Pelmet Fitting
✔ Accessories Pack
✔ Linen Pack
✔ Room Left Ready to Use (Post-Clean)

Assisted Bathing - End-to-End Service

🧰 Free Site Survey
Every project begins with a comprehensive site assessment, carried out by a trained NHC bath engineer to ensure the right solution for your space and residents’ needs.

🏭 Manufactured to Specification
Each bath is built in our own UK-based manufacturing facility, allowing for bespoke sizes and features to suit your care environment.

♻️ Old Bath Removed & Disposed Of
We’ll remove and responsibly dispose of your existing bath on the same day as installation, saving you time and eliminating disruption.

🚚 New Bath Delivered & Professionally Installed
Our certified installers ensure your new bath is fitted safely, efficiently, and in full compliance with regulations.

📜 Fully Commissioned & Ready to Use
Once installed, your bath is fully tested, certified, and handed over—ready for immediate use with documentation provided for your records.

Stock Levels

At NHC Group, we hold substantial stock across our product range to support fast turnaround times, meet urgent requirements, and ensure care homes never face unnecessary delays. With 93% of our stock delivered next day, you can count on us when it matters most.

Our Stock Holding Includes:
🛏 Profiling Beds
🛌 Mattresses
🛁 Assisted Baths 
♿ Wheelchairs
🚽 Commodes
🪑 Bedroom Furniture Sets

Whether you're furnishing a new build, refreshing a single room, or replacing essential equipment, our extensive UK stockholding helps you deliver continuity of care without delay.

Delivery, Room Placement & Installation

🚛 Dedicated Logistics Team
A team of 23 full-time logistics professionals ensures every delivery is handled with care, precision, and efficiency.

📦 Nationwide Delivery Service
Wherever your care home is located, our nationwide coverage means we can reach you quickly and reliably.

🪑 Room Placement
We place furniture and equipment exactly where it’s needed—no heavy lifting required from your staff.

🛠 Professional Equipment Installation
Beds, baths, and other equipment are assembled and installed by trained professionals, ready for immediate use.

♻️ Rubbish Removal
All packaging and debris are cleared and responsibly disposed of, leaving rooms tidy and ready for residents.

Asset Management (LOLER Compliance)

🕐 24-Hour Call-Out
We offer nationwide engineer coverage, so help is always available when you need it most.

👷 Fully Employed Engineers
All engineers are directly employed by NHC, ensuring consistency, reliability, and full accountability—no subcontractors involved.

📦 Track & Trace Asset Management
Our system gives you full visibility over all equipment, service schedules, and maintenance history, helping you manage assets with confidence.

Interiors

🛠 End-to-End Support
We handle everything—from on-site surveys to manufacture and professional fitting, ensuring a seamless experience from start to finish.

🏭 Cost-Efficient Manufacturing
With our own in-house production facilities, we control quality, reduce lead times, and offer outstanding value across a wide range of interior products.

📋 Dedicated Project Management
Your project is managed by a single point of contact, ensuring strong communication and accountability at every stage.

🪑 Furniture Room Placement
Our nationwide delivery and installation team ensures all furniture is placed and set up exactly as required—ready for immediate use by staff and residents.

What Sets Us Apart

🏢 Large Warehousing Capacity
We maintain significant stock and warehousing space, giving us the flexibility to adjust delivery and installation dates should your project schedule shift.

📋 Hands-On Project Management
Our experienced team provides clear communication, thorough preplanning, and a dedicated on-site project manager to oversee every detail.

🪑 Professional Room Placement
We ensure all furniture and equipment are carefully positioned in-room and all packaging is removed and responsibly disposed of—no mess left behind.

🛠 Expert Installation & Commissioning
All nursing equipment, including profile beds and assisted baths, is professionally installed and fully commissioned by our certified team—ready for immediate use.

After Sales Support

👤 Dedicated Account Manager
A single point of contact who knows your care home, understands your needs, and ensures smooth, personalised support.

📞 Proactive Customer Support
Prompt, knowledgeable communication from a team with deep product expertise—ready to resolve any queries efficiently.

🔄 Hassle-Free Returns & Replacements
Enjoy simple return and replacement policies, with no restocking fees on stock items for added convenience.

🛡 Warranty & Guarantee Follow-Through
We stand by our products and ensure that all warranty claims and guarantees are honoured quickly and professionally.

🌐 Customer Portal Access
Log in any time to view your full service history, LOLER certifications, and asset records, all in one place.

📊 Management Information (MI)
Access detailed consumption reports by product, spend, and care home, helping you control costs and plan effectively.

📅 Regular Review Meetings
We’ll help you manage budgets, introduce new products, and ensure you’re always getting the most from our service.